What Happens to 8 Years of Expertise When Your Best Person Resigns?
Rhea has been with your organisation for 8 years. She's your VP of Operations — the person who knows which clients need a call before they escalate, which vendors can be pushed on terms, and how to read a cash flow crisis three months before it shows up in the numbers. She knows the unwritten rules. She knows what went wrong in 2019 and why. She knows how to get things done across three departments without a single meeting.
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